We strive to create a classic movie theater experience in a safe, respectful, inclusive, and enjoyable environment where everyone can enjoy movies and events. We respectfully expect that everyone:
Be considerate of others.
Communicate with respect.
Obscene, harassing, and abusive language or gestures are unacceptable. These include, but are not limited to:
We reserve the right to remove or ban any person who does not adhere to these guidelines.
If you experience or witness any violation of these guidelines, please contact the nearest staff member. A manager will address the situation. To file a formal complaint, email values@hiwaytheater.org. All complaints will be investigated - please provide detailed information and your contact information.
Any reported allegations of harassment, discrimination, or retaliation will be investigated promptly, thoroughly, and impartially. Confidentiality will be maintained throughout the investigatory process to the extent consistent with adequate investigation and appropriate corrective action.
These are the values that we have set as the cornerstone of our business. These make us who we are and help keep us on track and focused on our goals. If you ever have a question about how to handle a certain situation, use these values as your compass.
Artistic integrity. We program films with an emphasis on artistic merit rather than expected revenue.
Community anchor. We strive to be a cornerstone of the community, recognizing that our theaters are iconic parts of the towns they are in. We have a commitment to fair prices. We work to be a sustainable part of the community for years to come.
Contagious enthusiasm. Hospitality is a key element in our daily operations. This extends beyond our guests, but also is directed towards our co-workers and vendors.
Impeccable presentation. We provide only the highest video and audio presentation. Period. We also want all of our lobby, concession, restroom, and public spaces to be clean as well. We strive to create a classic theater experience.
Always improving. We are always looking for ways to be better. If you have an idea or way to make the organization stronger, we want to hear it.